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Frequently Asked Questions

What products do you sell on TeamHydraShop?

We provide a wide range of digital products including AI bundles, online courses, templates, WordPress themes, plugins, and databases.

How will I receive my purchased product?

All products are delivered digitally. After purchase, you will receive a download link via email and inside your account on our website.

How long does it take to receive my order?

You will typically receive your product immediately after payment confirmation.

What payment methods do you accept?

We currently accept UPI, Debit/Credit Cards, Crypto, and Bank Transfers only.

Is there a refund policy?

We do not provide refunds. However, if you receive the wrong product or a corrupted file, we will replace it with the correct file.

What happens if money is deducted but payment fails?

In case of a failed payment with deduction, we will provide you with the product download link after verification.

Can I return a product after purchase?

Since our products are digital, no returns are accepted.

Do you provide genuine products?

Yes. We guarantee that all products listed on TeamHydraShop are 100% genuine and original.

Can I use the products for commercial purposes?

Usage rights depend on the product. Some are for personal use only, while others allow commercial usage. Please check the product description before purchasing.

Do you share my personal information with third parties?

No. We respect your privacy and do not share your data with any third-party services.

What data do you collect from customers?

We collect your name, email address, phone number, and billing address only for processing orders and support.

How secure is my data on your website?

We use industry-standard data encryption and security protocols to keep your information safe.

What should I do if I don’t receive my product?

If you haven’t received your product within the mentioned time frame, please contact our support team with your order details.

How do I contact customer support?

You can reach us via email or call us at 7038146526 for any product or payment-related issues.

Can I transfer my purchase to someone else?

No. Purchased products are non-transferable and meant only for the registered buyer.

Do you provide product updates?

Yes, for products that come with updates, we provide the latest versions as soon as they are available.
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