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Privacy Policy

Transparency is the foundation of our trust. Learn how we handle your data.

GDPR Compliant
SSL Encrypted
No 3rd Party Selling

Last Updated: February 07, 2026

1. Introduction

Welcome to Team Hydra Shop. We value your privacy and the security of your data. This Privacy Policy describes how we collect, use, and protect your personal information when you visit our website and purchase our digital software licenses.

2. Information Collection

We collect minimal information required to process your order and provide technical support. This includes:

  • Identity Data: Name and Email Address (required for license activation).
  • Transaction Data: Details about payments and the specific products you purchased.
  • Technical Data: IP address, browser type, and location (used for fraud prevention and analytics).
  • Support Data: Chat logs if you contact our WhatsApp support team.

3. How We Use Your Information

Your data is used strictly for the following purposes:

  • To fulfill your order and activate the software on your email.
  • To provide customer support and replacement services under our Warranty Policy.
  • To detect and prevent fraudulent transactions or bot activity.
  • To improve our website performance and user experience.

4. Data Security & Encryption

We implement industry-standard security measures to ensure your data remains private:

  • SSL Encryption: All data transmitted between your browser and our server is protected via Secure Socket Layer (SSL) technology.
  • Secure Payments: We do not store your Credit Card or Banking details. All payments are processed through verified third-party gateways.
  • No Log Policy: We do not keep logs of your activity once a support ticket or transaction is closed.

5. Cookies Policy

We use small files called "Cookies" to remember your session and analyze traffic. You can choose to disable cookies in your browser settings, though some features of the store may stop functioning.

6. Third-Party Services

We may use third-party services like Google Analytics or WhatsApp to enhance our service. These providers have their own privacy policies which we recommend you review.

7. Your Rights (Data Control)

Regardless of your location, we provide all users with the right to:

  • Request a copy of the data we hold about you.
  • Request the permanent deletion of your account and transaction history.
  • Opt-out of any marketing notifications.

8. Contact Our Privacy Officer

If you have any questions regarding this policy or your personal data, please reach out to us:

Email: admin@teamhydrashop.com
WhatsApp Support: +91 7038146526